missing hairdryer | Dyson Community
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missing hairdryer

  • November 4, 2024
  • 1 reply
  • 16 views

My hairdryer still hasn't been returned to me. 

My hairdryer is still under warranty but was faulty, I was advised by Dyson to send it off for repair which I did on the 10th of October 2024 the 12th of October I had email to say it was repaired and on its way back to me... No tracking ref available??

Today is the 4th of November and I still haven't received my hairdryer... I have phoned Dyson on numerous occasions.. only to be told by different advisers, time and time again that it has been escalated and to wait 48 hours. I am extremely upset and frustrated, the whole situation is causing no end of anxiety, the calls have left me in tears. Is there anyone here that can help me please. 

 

Best answer by Jack

Hi @Jo cor

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • November 5, 2024

Hi @Jo cor

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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