My dyson Airwrap stopped working | Dyson Community
Solved

My dyson Airwrap stopped working

  • 25 June 2024
  • 1 reply
  • 27 views

My Dyson Airwrap suddenly stopped working while am doing my hair, it started making a cracking noise. It doesn’t turn anymore (no flow no heat). The Netherlands support suggested local electrical support, other countries support refused to answer my request. Any tips? Does anyone have a similar experience? 

icon

Best answer by Jack 26 June 2024, 15:00

View original

1 reply

Userlevel 6
Badge +10

Hi @Benhadjdahman,

Welcome to the Dyson Community!

Sorry to hear your Dyson Airwrap™ multi-styler isn’t currently working. We would have to defer to your local Dyson Customer Care team for your options for getting your machine repaired or replaced - whether this is within the 2-year Dyson guarantee or not. Here at the Dyson Community, we don’t have access to customer records, and can’t intervene with individual servicing requests.

I’d encourage you to continue your conversation directly with the Dyson Customer Care team in your region. Please visit Dyson.com and click Support for their contact details.

Reply