My Dyson Supersonic hairdryer stopped working after 3 1/2 months. This happen to anyone else? | Dyson Community
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My Dyson Supersonic hairdryer stopped working after 3 1/2 months. This happen to anyone else?


  • Rookie Member
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I’m rather shocked and very disappointed. Sure Dyson will replace, but it will take nearly a month before I get a new replacement. What am I supposed to do without a hairdryer that long? I have a public facing job and without a hairdyer my hair is terrible. Dyson says they can’t do this any faster. WTF? 

Best answer by aastha.27

Hi ​@maryo,

Welcome to the Dyson Community!

At Dyson, we rigorously engineer and test our machines to ensure durability, both in our laboratories and in real home environments. While it’s challenging to provide an exact lifespan for each machine or component, as this greatly depends on individual usage, storage, and maintenance, we design our machines to last for many years—often exceeding expectations.

We regret any disappointment you may have experienced. For further assistance, please visit Dyson.com and navigate to the Support section to connect with the appropriate Dyson Customer Care team.

We look forward to assisting you!

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3 replies

Aastha
Community Moderator
  • Dyson Community Moderator
  • 163 replies
  • Answer
  • March 25, 2025

Hi ​@maryo,

Welcome to the Dyson Community!

At Dyson, we rigorously engineer and test our machines to ensure durability, both in our laboratories and in real home environments. While it’s challenging to provide an exact lifespan for each machine or component, as this greatly depends on individual usage, storage, and maintenance, we design our machines to last for many years—often exceeding expectations.

We regret any disappointment you may have experienced. For further assistance, please visit Dyson.com and navigate to the Support section to connect with the appropriate Dyson Customer Care team.

We look forward to assisting you!


  • New Member
  • 1 reply
  • April 18, 2025

I had mine for less than a month and it stopped working.  I maybe used it 4 times. It would turn on for a second and turn off and white lights flash.  It only worked fine with the fly away attachment and the attachment for curly hair.  I have to send it in for repairs. :-( I didn't think it was the filter as I checked and it was clean.  I have the supersonic r.


  • Author
  • Rookie Member
  • 1 reply
  • April 18, 2025

I actually went to the president of Dyson to complain, and then my situation was expedited and I got a new hair dryer replacement within a couple of days. The woman handling my case couldn’t have been nicer or more professional. That’s how it should work for eveyone. 


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