My new dyson bought from the US is not working in Pakistan . | Dyson Community
Question

My new dyson bought from the US is not working in Pakistan .

  • 21 January 2024
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I told my cousin who lives in the United States to buy the dyson airwrap for me . Therefore it isn’t working in Pakistan . I tried multiple universal converters but it still doesn’t work . I’m already past the returning date for full refund . I think it isn’t working because of the difference in voltage between US and Pakistan . Can dyson arrange of replace the wire or plug of my dyson ? Please help me because this is very expensive…


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1 reply

@J_k Hi there, sorry, the USA version of the Airwrap won’t be compatible in Pakistan due to the incompatible voltage standards.

Here is an article from Dyson which shows which countries use the same voltage standard as your home country:

https://support.dyson.com.au/supporthome.aspx/Hair-Care/Dyson-Airwrap-Styler/Dyson-Airwrap-Styler/310729-01/using-your-dyson-machine/how-to-use-your-appliance-abroad

(you would need the UK/EU version of Airwrap for compatibility in Pakistan).