refund | Dyson Community
Skip to main content
Question

refund

  • March 19, 2025
  • 1 reply
  • 14 views

Hi there! I wonder if someone could help. I returned a nural in January, DPD collected and a few days later got an email saying the hairdryer was in received in the warehouse and refund would be issued. I’m still waiting on that. Two investigations have been started (both saying I would hear back in 48 hours, neither did). 
I’ve just called again to no help at all.

Really don’t know where else to turn.

i love Dyson as a brand and have always has air treatment and hoovers by them but things like this really put you off. 
I’d love if someone could help!

Andy Johnston

[Moderation edit - personal details removed]

Did this article help you find an answer to your question?

1 reply

Jannat
Community Moderator
  • Dyson Community Moderator
  • 94 replies
  • March 19, 2025

Hi ​@The1andyj,

Welcome to the Dyson Community, and thank you for sharing this with us.

I’ve sent you a private message to gather more details. Please check your Dyson Community inbox and provide the requested information. 

Additionally, I’ve removed your personal details from the shared post to ensure your privacy is protected.

I’ll look forward to hearing from you.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings