terrible return service

Question

I made a return 2 months ago and still did not get my money. I had an email confirmation that Dyson received my return but they did not return my money.

Anonymous · Accepted Answer

Hi @anna.pryimak, thanks for bringing this to our attention. We are so sorry to hear that you have not received your refund, as of yet.We do value your time and patience and wish to direct you to the right team towards a resolution. We do ask that you please reach out to our support team via phone, email, or by chat support for further assistance.Email Support- askdysonus@dyson.comPhone support-1-866-693-9766Our helpline hours:8:00am to 8:00pm CST Monday to Friday9:00am to 6:00pm CST Saturday

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