Hello,

I live in the US and have a Dyson Supersonic Hair Dryer and V10 Cyclone Vacuum Cleaner- both were bought in the US. I am moving to the UK and I am very frustrated now as I found out that neither of the machines will be working there. I messaged Dyson customer support before and asked for options and advice as I would love to take both of the machines with me. At first, I was told that I can use an adapter with my hair dryer in the UK. Then I called Dyson just to double check and was told that it will not be possible and that my appliances will not work with adapters, but said that I would be able to exchange the hair dryer under warranty to a UK version. Since my vacuum cleaner is not under warranty anymore, the representative said I can buy the UK battery, the main body and charger to be able to use it properly in the UK.

Since I received some conflicting information, I want to make sure that I will actually be able to do that and that Dyson will be able to replace my the hair dryer before I take all of my appliances to the UK. 

Thank you.

Agne

(Edited by moderator – Tags added)