Supersonic Haridryer died after 18 months, but still under warranty.
Returned the dead hairdryer, and they ordered a replacement.
That was nearly 8 weeks ago, and nothing. Order is still open, no updates, nothing.
For a $430 hairdryer. Awful service.
Best answer by Jack
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+10
Hi
Welcome to the Dyson Community - we’re sorry to hear about your experience so far.
For support, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer system records and can’t provide status updates for individual exchange requests.
So we can help resolve things as quickly as possible, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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