I have a V12 slim. The long shaft attachment is extremely difficult to take off. My husband has to use quite a bit of strength just to pull it off. Is there a way to fix this. Could it be the wrong part. Any help would be appreciated.
Accessories hard to detach on a V12
Best answer by Jack
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V12 Detect Slim™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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