We got the Dyson v15 a while back. The battery worked great for the first year.. and then all the sudden it just died and wouldn’t even charge. We got a new battery and literally after one full charge it won’t charge any more as well. We replaced wall plug in, and different outlets. I really don’t want to buy another battery if this is going to continue. Please help or give any advice 🥲
Page 1 / 1
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect
vacuum easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Reply
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.