Battery New and Fully Charged But Won't Run, Red Light Blinks | Dyson Community
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Battery New and Fully Charged But Won't Run, Red Light Blinks

  • 10 June 2024
  • 1 reply
  • 437 views

I have a Dyson V10.  It stopped working.  Bought a new battery thinking that was the issue.  But when I fully charged the batter and also tried a battery from a similar Dyson V 10 model that I know works, the V10 won’t work.  All I get when I pull the trigger is a flashing red light.  I have removed and cleaned the filter, and also tried the filter from the other V10 model I have, and still won’t work.  Any ideas?

Best answer by Jack

Hi @TJ Zhang,

Welcome to the Dyson Community!

I’m sorry to hear you're experiencing this issue with your Dyson Cyclone V10™ vacuum. If the replacement battery hasn’t resolved the issue, it sounds like it’s the Main body assembly which needs to be replaced.

For support with this, please visit Dyson.com and click Support for the contact details of Dyson Customer Care in your region.

We'll look forward to speaking with you!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • June 11, 2024

Hi @TJ Zhang,

Welcome to the Dyson Community!

I’m sorry to hear you're experiencing this issue with your Dyson Cyclone V10™ vacuum. If the replacement battery hasn’t resolved the issue, it sounds like it’s the Main body assembly which needs to be replaced.

For support with this, please visit Dyson.com and click Support for the contact details of Dyson Customer Care in your region.

We'll look forward to speaking with you!


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