Battery won't charge. Generation 3 cordless vacuum | Dyson Community
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I went to charge my battery as it had sat unused for at least 6 months and the vacuum would not turn on.  Plugged it in and there were no blue lights indicating it was charging.  Left it on the charger anyway but it never did charge.  Both charger and Battery are in like new condition although I am out of warranty.  How do I know what to replace and where do I get the parts?  Can they be purchased at a store that sells Dyson?

@sjlamo Thanks for the post, my guess is that the battery is the culprit, but first, go on your local support site - enter the Dyson’s serial number and run through the troubleshooting guide.

 

UK support: https://www.dyson.co.uk/support/contact-us

USA support: https://www.dyson.com/support

Canada support: https://www.dysoncanada.ca/en/support

 

Batteries will need to be ordered from the Dyson’s website. Hope this helps and good luck.

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