I have a Dyson v11 purchased 12/2020, so out of warranty. Had the frame support break off under the power button, and power button also does not work intermittently. Since it’s part of the frame, can a new part be ordered for it? See this was also a problem for someone who purchased on in 2019. Can the product be trusted to last? The frame should outlive the motor on this thing in my opinion.
Thanks,
Kim
Hi
Welcome to the Dyson Community!
The broken part shown in your photos is part of the main body assembly, so this is what would need to be replaced in this instance.
For help finding and ordering the correct replacement part, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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