I am trying to slide out my brush within the motorhead of my v15 detect
i have used a coin to open the side panel which turns but the brush will not come out, i have tried to pull out but the cap comes off the brush but brush still inside, i can see others have had same issue but i cannot see a fix
what can i do please?
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.
To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson V15™ vacuum available. They will then discuss repair or replacement options if necessary.
Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.
Feel free to reach out to us in the Dyson Community if you need any further advice or support.
We look forward to speaking with you!
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