I bought the G1 hard floor cleaner not bad till I tried to remove dirt tray phoned support they were not much help had many Dyson products don’t usually have a problem surely the parts should be easily removed for cleaning.
the video is to fast to follow is there any simple written diagrams on how to do this
Best answer by mandeep.tomar
Hi
Welcome to the Dyson Community!
Here are some steps to clean the debris tray of Dyson WashG1™ wet floor cleaner:
Please press the tray removal button and slide the tray out of the cleaner head.
Empty the tray by taking the tray to a bin and dispose of the solid debris. Tap the tray on the side of the bin to dislodge any remaining debris.
Rinse the tray in a sink and remove the red filter material and wash with a cloth in warm water and detergent to remove any remaining dirt.
We recommend cleaning the filter inside the debris tray every six months to remove limescale. Soak the mesh in citric acid or vinegar for one hour to remove limescale build up.
Ensure the trays are completely dry. Reassemble the tray and slide it back into the cleaner head.
If you’re still facing any issue, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Hi
Welcome to the Dyson Community!
Here are some steps to clean the debris tray of Dyson WashG1™ wet floor cleaner:
Please press the tray removal button and slide the tray out of the cleaner head.
Empty the tray by taking the tray to a bin and dispose of the solid debris. Tap the tray on the side of the bin to dislodge any remaining debris.
Rinse the tray in a sink and remove the red filter material and wash with a cloth in warm water and detergent to remove any remaining dirt.
We recommend cleaning the filter inside the debris tray every six months to remove limescale. Soak the mesh in citric acid or vinegar for one hour to remove limescale build up.
Ensure the trays are completely dry. Reassemble the tray and slide it back into the cleaner head.
If you’re still facing any issue, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Hi
Welcome to the Dyson community!
Thank you for reaching out to us. Please slide the debris tray out of the machine, as indicated by the green arrow in the above image.
If you’re still facing any issue, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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