As someone has already posted on community, I bought a replacement brush head on 5 December, noticed that it wasn’t picking anything up. Discovered that the connection on the new brush head was a 4 prong. Looking at Dyson website it doesn’t state on replacement parts if the brush heads are 3 or 4 prong. After much faffing decided to buy a complete new head which was received today and lo and behold the brush bar is a 3 prong, so now left with a new brush head which is totally useless. Online chat doesn’t work. Does anyone know if I’m going to be able to send the 4 prong back?
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Jay.
♀️
Good morning , i am having a nightmare trying to find the correct brush bar for my v7 Dyson, the one i have is 3 prong connection on the end of the motor but 47 mm diameter not 50 mm and length is 238 mm. It has visible screw showing in the end as compared to the incorrect one that has a black end. Any help much appreciated.
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