Paid out £65 for a replacement battery for my 3rd Dyson vacuum in 17 years only to now find Dysons guarantee is only a year for replacement batteries! Theoretically I could have bought 2 generic batteries for this price or even a cheaper throwaway vacuum cleaner BUT I trusted Dysons good name & ordered the official replacement. How on earth can this be right? A 2 year guarantee on a battery with a new vacuum however only 12 months on the same item but bought as a replacement?
For the price paid Dyson batteries should be guaranteed for longer or at least last longer.
Sorry Dyson but you have lost a customer, other companies not only offer 5 year guarantee with their cordless vacuums BUT also offer 2 batteries.
Goodbye Dyson you've had enough of my money!