The v12 cordless slim is beautifully lightweight - and the on/off button is good, but the release button at the top the wand attachment - is difficult to use if you have arthritis in your hands. It needs too much pressure within in a relatively small area. That means that I cant use the heel of my hand to press it, and using my thumb is painful.
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Hi @garlaw,
Thanks for raising this as a topic of discussion.
You’re right. Adding any form of lubricant to the Dyson could have a negative effect on its operation. This isn’t something we would recommend, in fact by doing so, there could be a risk of voiding the machines guarantee, especially if a faulty occurred as a result.
Over time and through continued use, this part should off a little more flex. If you do continue to have an issue, feel free to follow it up with another question or reply on this thread. I am sure our owners and member would be able to pass on their experience and advice.
In terms of the feedback around the machines operation, I have already shared this insight with our development team on your behalf.
Thanks,
Stuart
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