Dyson cyclone V11 animal - wand catch clip stuck | Dyson Community
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Dyson cyclone V11 animal - wand catch clip stuck

  • October 21, 2023
  • 2 replies
  • 1007 views

Hi. The red catch clip on the wand of the Dyson popped off, i put it back in but incorrectly. Is there an easy way to get the clip out? We can’t detach the wand from the cylinder

Best answer by Anonymous

Hi @vivmorley

It sounds like the part of the wand itself may be damaged. I’d recommend you have that part replaced or repaired.

I’d check with support to see if a new wand is available, then possibly use force if needed to get the damaged wand out.

Use our How to: Order spare parts and accessories | Dyson Community to get started.

Adam.

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2 replies

  • 0 replies
  • Answer
  • October 22, 2023

Hi @vivmorley

It sounds like the part of the wand itself may be damaged. I’d recommend you have that part replaced or repaired.

I’d check with support to see if a new wand is available, then possibly use force if needed to get the damaged wand out.

Use our How to: Order spare parts and accessories | Dyson Community to get started.

Adam.


  • Author
  • Rookie Member
  • 1 reply
  • October 24, 2023

Thank you. Brut force was required to remove the red tab. We will order a new wand


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