@KevinD Hi there and thanks for the post. If the trigger button is bad, the part you’re going to need is called “main body cyclone” - please contact local support to match you with the part specific to your model and pricing, etc.

Hi Adam.

I called to my local seller where I purchased from. His advice was to throw it out and buy a new one. I was not impressed

I purchased this just over 4 years ago at a cost of 500 euro. I did not expect that it would give in so soon. A new V11 costs approx 600 and I wasn't going to go down that road.

The replacement part you are talking about costs approx 140 euro, then add delivery.

I researched it online and purchased the switch on  it's own for 15 euro which included postage.  I also found a 15 minute video on YouTube which showed exactly how to replace the switch. I replaced the switch  yesterday myself  and all is working OK. 

If I listened to everyone else I could have been severely out of pocket. 

Yours Sincerely

Kevin