Hello everyone,
I am new here, unfortunatly because I have a problem with V12.
I got it from my brother few weeks earlier (couple of years old), it worked great and now when I press power I have this but nothing else. It won't start.
Does anyone maybe know what is a problem?
I don't have experience with Dyson.
Thank you!
Best answer by Jack
View original
I have never seen that before. Unfortunately I would say the best option would be to contact Dyson support and have them send you a new one or return it to where it was purchased.
+10
Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - from your image, it looks like a replacement main body assembly may be needed to resolve this issue.
For support, you'll need to speak directly to our Dyson Customer Care experts in your region.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then follow the 'Registration and technical support' prompt to reach one of our Dyson Experts.
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