Hi My Dyson v15 around 6months old has several issues following fault with charger which is getting replaced. First issue is filter cleaning message appears even with new filter installed. Next issue is sometimes on auto it does not adjust power. Both these issues are intermittent. Dyson have already changed the motor part once leading me to believe the issue may have been caused by the charger issue. Appreciate your feedback
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Hi
Welcome to the Dyson Community!
This sounds unusual - from the symptoms you’ve described, it does sound more likely that the issue would lie with the main body rather than the battery.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V15 Detect
vacuum fully charged and easily to hand. If a further replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Thanks I will call them now
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