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DYSON WashGI

  • March 21, 2025
  • 1 reply
  • 18 views

I am unable to remove the debris tray from my new DYSON WashGI                                                          Please advise how to recrtify this problem ?

Best answer by Charu

Hi ​@Kerryn,

Welcome to the Dyson Community!

Please be informed that you need to press the tray removal button and slide the tray out of the cleaner head as shown in the image. 
 

Furthermore, to re-assemble the tray, you have to slide the tray back into the cleaner head.
 

 

If you have any added questions, please let me know I will be happy to help you.


 

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1 reply

Charu
Community Moderator
  • Dyson Community Moderator
  • 52 replies
  • Answer
  • March 21, 2025

Hi ​@Kerryn,

Welcome to the Dyson Community!

Please be informed that you need to press the tray removal button and slide the tray out of the cleaner head as shown in the image. 
 

Furthermore, to re-assemble the tray, you have to slide the tray back into the cleaner head.
 

 

If you have any added questions, please let me know I will be happy to help you.


 


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