Worst product I’ve owned in a long time. Has anyone else solved this problem. The machine runs, even on self clean, for under 15 seconds and then comes up with an alert to empty the dirty water tank, even though there’s no water in it.
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Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’m sorry to hear about your experience so far, this isn’t what we’d normally expect. Just to check, I appreciate you’ve emptied the dirty water tank, but has the Debris tray also been emptied after the cleaning session?
If you’re confident both the tank and the tray are empty and you’re continuing to see this error, our Customer Care team will be happy to help further. Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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