Hi, I have a V15 Detect Absolute. I can’t remove the canister because it has gotten misaligned. Attached photos below. Is there a way to fix this?
Hi, I have a V15 Detect Absolute. I can’t remove the canister because it has gotten misaligned. Attached photos below. Is there a way to fix this?
Hi
Welcome to the Dyson Community!
I’m sorry to see this has happened to your machine - it looks as if the bin runner and the clear bin were not fully aligned when you last reassembled your machine?
It’s probably best if you speak directly with the Dyson Customer Care team in your region. They should be able to talk you through releasing the bin without causing damage. Please visit Dyson.com and click Support to get in touch with the right Dyson team.
We'll look forward to speaking with you!
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