I have a cyclone V10 for a little over one year. Use it 80% on carpeting, 20% on hardwood. After a short time, the red pads on the bottom of the accessories are missing. Fell off? Anyone have this experience and a solution?
Best answer by Jack
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Hi
Welcome to the Dyson Community! Certain parts of your machine will experience normal wear and tear after a period of use, but I’m surprised to hear this pad has come off so soon.
We should be able to help resolve this for you within the terms of the 2-year Dyson guarantee period. So we can help resolve things as quickly as possible, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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