I have just bought a new Dyson V15 Detect. Put the charger in it and it don’t do anything. Nothing in the display and it can’t turn on.
have tried different electric socket in the house.
Am I doing something wrong?
Best regards Laila
Best answer by Jack
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+7
Hi
Welcome to the Dyson Community! This sounds like an unusual issue with your new Dyson V15 Detect™ vacuum, and to help pinpoint the cause we'll need our Customer Care experts to take you through some troubleshooting checks when you have your machine easily to hand. If a replacement part or a repair is needed, they’ll be able to confirm if this is covered under your Dyson warranty.
Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.
We'll look forward to speaking with you!
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