replacement wall charger for Dyson Gen5detect | Dyson Community
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replacement wall charger for Dyson Gen5detect

  • January 27, 2025
  • 3 replies
  • 63 views

Have been trying to get a replacement since January last year, Customer service is shocking and no one can or wants to help.  Would be grateful for any assistance;

Liz

Best answer by Ealasaid

Dear Jack,

 

Dyson have been in touch and the part is being dispatched and should be here tomorrow. Thank you so much for your assistance in this matter. 
 

kindest regards,

 

Elizabeth 

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3 replies

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2030 replies
  • February 19, 2025

Hi ​@Ealasaid,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2030 replies
  • February 20, 2025

Hi ​@Ealasaid,

I understand our UK team should now have been in touch with you to help resolve this situation?

I’m glad we’ve been able to sort things out, but you’re welcome back here at the Dyson Community if you need further support or advice at any point!


  • Author
  • Rookie Member
  • 1 reply
  • Answer
  • February 21, 2025

Dear Jack,

 

Dyson have been in touch and the part is being dispatched and should be here tomorrow. Thank you so much for your assistance in this matter. 
 

kindest regards,

 

Elizabeth 


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2030 replies
  • February 21, 2025

Hi ​@Ealasaid,

Wonderful news! So glad we could help 😀


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