Just bought the v15 submarine. I have used it for the first time and it leaves streaks and water marks.
Any thoughts ?
Best answer by Jack
View originalsubmarine wet floor
Userlevel 6
+10
Hi
Welcome to the Dyson Community!
This is surprising to hear - during development, our engineers conducted over 2,700 tests to lock down the required amount of water released to the wet roller on every revolution to effectively dilute and absorb debris and dried-on spills and stains from hard floors.
This shouldn’t normally leave streaking or water marks, but the results may vary depending on which type of flooring you’re cleaning, and the number of cleaning passes made.
If you continue to notice this, please get in touch with our experts directly so they can take some further details and help check everything is correct with your machine.
You can find the contact information for your regional Dyson Customer Care team by visiting Dyson.com and clicking Support.
Thank you Jack, the water marks are on the porcelain floor tiles. I haven’t tried it properly on the wood flooring ! Today I tried to use it on the eco setting but still the same and I had to wipe parts of the floor dry.
But I will monitor over the next few weeks.
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