V10 animal - stops after 1s | Dyson Community
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Hi,

 

My V10 has a problem, I press the trigger and it just does the "boing" noise and stops. Machine thoroughly cleaned, filter clean etc. Looks like it's a very common problem with the motor developing a fault. How can I go about getting this fixed? It's exactly the same issue as this one: https://www.reddit.com/r/dyson/comments/1atfni6/dyson_cyclone_v10_immediately_stops/

Hi @daysuhn

Welcome to the Dyson Community! 

It sounds like you may need a replacement Main body assembly - but to ensure this will resolve the issue we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10™️ vacuum fully charged and easily to hand.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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