I have a v10 cordless. It’s developed a fault that I can’t solve. It won’t work without me placing my hand over the intake nozzle. ( by intake nozzle I mean the tube that the dust goes up ) If I put my hand over the intake it sucks strongly, if I take my hand away it stops. It’s totally clean inside and out and the battery is new. Without my hand blocking the intake it runs for one second then stops. There are no lights on ( filter, blockage or otherwise ). Any ideas?
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cyclone V10
vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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