v11 absolute+ motor stopped working | Dyson Community

v11 absolute+ motor stopped working

  • 12 October 2022
  • 1 reply
  • 214 views

Very disappointed with my V11 absolute+. Bought in 2020 and the motor stopped working after the warranty expired. Called the technical support and was told to replace the motor for $218. I had the same motor problem before with my V6 fluffy. This is just ridiculous.

 

(Edited by moderator – Tag added) 


1 reply

Userlevel 6
Badge +7

That is understandable frustrating!

I am not sure how it works stateside, but Dyson UK offer a flat fee for a repair. This includes all parts and labour. They award any part they then replace with a 1 year warranty. 

Does the US do something similar? Might be a way to reduce the cost.

David. 

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