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v11 outsize

  • March 6, 2025
  • 1 reply
  • 24 views

My V11 outsize wand is stuck and I can seperate the wand from the bin to empty it. Even if I did buy a replacement part, I’m unsure how to seperate it without breaking either piece. Does anyone have any advice or a work around to seperate the two?? Thank you

Best answer by Jannat

Hi ​@Elle1

Welcome to the Dyson Community!

We're happy to assist, but we'll need some additional information. Could you please let us know your country of residence. 

Additionally, feel free to share a picture of the issue here so I can help you promptly.

I look forward to hearing from you!

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Jannat
Community Moderator
  • Dyson Community Moderator
  • 100 replies
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  • March 6, 2025

Hi ​@Elle1

Welcome to the Dyson Community!

We're happy to assist, but we'll need some additional information. Could you please let us know your country of residence. 

Additionally, feel free to share a picture of the issue here so I can help you promptly.

I look forward to hearing from you!


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