V8 animal bin flap stuck | Dyson Community
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V8 animal bin flap stuck

  • February 28, 2025
  • 1 reply
  • 65 views

The bin flap on our V8 animal will not open when the release catch is pulled up. The release catch is working fine but the flap just won’t open. If I take it off completely I can open it manually but don’t want to have to do this every time I want to empty it. Can anyone help me with this issue please.

Best answer by aastha.27

Hi ​@Christine151,

Welcome to the Dyson Community!

To troubleshoot the machine, kndly remove the bin by the following steps:

  • Pull the cyclone release catch upwards until the bin base opens.
  • Press the red catch underneath the bin once the bin base is open to release it from the machine.
  • Clear any debris from behind the bin inlet flap.
  • Reassemble and test the machine.

If the issue still persists, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

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1 reply

Aastha
Community Moderator
  • Dyson Community Moderator
  • 108 replies
  • Answer
  • February 28, 2025

Hi ​@Christine151,

Welcome to the Dyson Community!

To troubleshoot the machine, kndly remove the bin by the following steps:

  • Pull the cyclone release catch upwards until the bin base opens.
  • Press the red catch underneath the bin once the bin base is open to release it from the machine.
  • Clear any debris from behind the bin inlet flap.
  • Reassemble and test the machine.

If the issue still persists, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.


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