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wash G1

  • January 3, 2025
  • 1 reply
  • 49 views

Just got ours today and the screen doesn't come up….lights up for a sec and goes down. Hope it's just a drained battery….do you guys know?

Best answer by Jack

Hi ​@Dml,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet floor cleaner fully charged and easily to hand. If a replacement or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • January 10, 2025

Hi ​@Dml,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet floor cleaner fully charged and easily to hand. If a replacement or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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