I’ve used my WashG1 twice.
when I press the screen mode button it just stays on self clean. It doesn’t scroll though the other modes.
Eventually after pressing multiple times, walking away, coming back and pressing again, the self clean starts. This cannot be right.
Best answer by Jack
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
+13Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and isn't something we'll be able to troubleshoot via the Dyson Community forum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson WashG1™ wet cleaner fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Thanks for your reply. I the whole process has been frustrating.
I finally found a phone number for Dyson Australia support. The virtual chat is next to useless. By the time they answer I’ve had to leave the site and get on with life.
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