WashG1 | Dyson Community
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We have problems with the tray on the bottom detaching seems to only lock on one side.

Any suggestions please?

​Hi @Johnny,

Welcome to the Dyson Community, and thanks for getting in touch to let us know about this!

For support, you'll need to speak directly with our Dyson Customer Care experts in your region. They should be able to resolve this for you under the terms of your free 2-year Dyson warranty.

So we can help as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!