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General discussion

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27 Topics

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merlinwiz2kNew Member

published in General discussion

FinelsNovice Member

asked in General discussion

DC33 - Dust collection in the Dust Bin

Wondering why all the dust etc, accumulates up one side of the dust bin? (Moderation Edit - Tags added/Moved to new Category)

12 days ago

D JarmanRookie Member

asked in General discussion

DC39 - Replacement Motor (where to buy)

The motor on my DC39 has burnt out and I want to replace it. The part number is YDK YV-16K24FA 2J10 but the only motors I can find so far have the part number YDK YV-16K23FA 9CS15. Will that model work in my DC39 satisfactorily, or can anyone recommend a source of the correct model? I live in France so an EU source would be preferable, but a UK source would be feasible.

17 days ago

Cecet1107New Member

asked in General discussion

Dc17 cleaning wand - Where to buy replacements

I have a dc17 animal vacuum I purvis many years ago that is still working great, the only problem is the red tip on the cleaning wand has gone missing. Any ideas on how to using my tools with the cleaning wand or where I can find such a specific part?

20 days ago

Soccermomx1Rookie Member

asked in General discussion

Advice WANTED - I have a 12 + year old Dyson, should I repair or replace??

Lose of suction, took apart to clean and inspect found the internal hose within the ball showed 3 cracks in the small amount that is visible. You can only see once machine is turned over. My Dyson is 12 plus yrs old. I can not fix problem by myself so would need to find a service place or send back. Is it worth to get fixed? Or should I just buy a new one? I’m concerned if I get it fixed will I continue to need replacement because of age of machine? Any insight would be very welcomed, thank you, soccermom⚽️ (Moderation edit - Title Updated/Tags Added)

1 month ago

twodown02Rookie Member

asked in General discussion

Dyson Cinetic Bin - Bleed valve/ suction port

I acquired Corded Cinetic Big Ball Vacuum. On Canister assembly at top there is a “port” which when running I can feel suction at.What is purpose of that port, is it just an air intake and should I hear noise (suction noise) at that port? Pretty sure vacuum is operating properly but just not certain

1 month ago

karlsmithNew Member

asked in General discussion

DC19 vs Big Ball Multi Floor 2 - Which should I keep?

Hi everyone!I’ve had a DC19db for 10 years, and it’s been great. But I’ve just been given a Big Ball Multi Floor 2. I’ve only got space to keep one. On paper, it looks like the DC19 is *slightly* better (280w vs 250w, for example). But the new one is, well, newer. The motor’s probably in better shape, and technology has probably advanced between models. So I’m not sure which one to keep. Any advice? (Moderation edit - Tags Added)

1 month ago

MoyockNew Member

asked in General discussion

Dc28 changeover hose availability

I have always thought that dyson was a little over priced but I do like the products. To find out that dyson no longer feels compelled to stock wear and tear items like the changeover valve hose has really made me think I will no longer recommend this company. I didn't realize I was buying a disposable vacuum for that kinda price. (Moderation Edit - Tags Added/Converted to Question)

1 month ago

JezzaincairnsNew Member

posted in General discussion

Dyson V10 vacume cleaner is useless

Hello I have had a Dyson V10 vacume cleaner now for 6 months and it is useless. Can not pick up a piece of grass or a small rock or a bit of sand or even a small screw. What good is a vacuum if it can not vacuum an clean the house. I'm not satisfied an the price I feel ripped off. I do not recommend this vacuum for anyone.

1 month ago

happyhooverNovice Member

asked in General discussion

Cylinder vacuum - Replacement rollers - Where to buy?

Dyson Ball Multi Floor vacuumSerial number:WA6-UK-KCA4077Awhere can i get a replacement roller ? (Moderation Edit - Tags added/Title Updated)

1 month ago

DlaFeverNew Member

posted in General discussion

From Number One Fan to Won't Recommend New Vacuum Cleaner

My last Dyson was a DC25. I absolutely loved this vacuum cleaner, and I made a point to share this fact with many of my friends, coworkers, pet owners and business associates over the years! When it was time to replace it, I didn’t even think twice about what brand of vacuum cleaner I was going to replace it with. The new technology that had no filters was appealing, so I waited and waited for the supply chains issues to resolve, so I could get my new Dyson Cinetic Big Ball (animal + allergy). I can’t even begin to express my EXTREME disappointment in this vacuum cleaner. I have move from number one fan to I now telling people don’t waste your money on a Dyson. I’m very disappointed. I wanted to speak e-mail a customer representative or speak with a live person, but they don’t make it easy. Here is a brief recap of what I’m disappointed with: The “wand” handle is difficult to slide in and out. It comes apart and doesn’t push back in place easily. Cheap construction. The “wand

1 month ago

Arthur RuminantNew Member

asked in General discussion

Active Base Plate, MAX, red slider does not move on DC41.

Active Base Plate, MAX, red slider does not move on DC41. is this a fault?

1 month ago

HHH500New Member

asked in General discussion

Upright vacuum part out of stock - Help

I have a Dyson upright vaccuum sn JN2-US-GDA4139A. for 6 months I have been trying to buy a replacement power nozzle. All I get is currently out of stock. I have checked the box for email an email update with no response. I have also done an online chat. I was told that a different replacement part, Part no. 970340-01, would fit and is in stock. I agreed to have the rep. order the part only to be told that the part is not available at my location. wth? (Moderation edit - Tags Added/ Title Updated)

1 month ago

mumble_myopiaRookie Member

asked in General discussion

Where can one find the model number of one's upright please?

Good idea having models colour differentiated ….. unless the one you have falls between two colours (either sun bleached or natural variation). I have either a 40 or a 41 and want to be sure which when ordering spares

2 months ago

JeanaghNovice Member

asked in General discussion

Cordless V7 won't work when you attach vacuum head

I have a V7, without any attachments it runs fine, soon as you put an attachment on, it won't work. I pulled it apart, cleaned it all, cleaned the connector points with alcohol. Some attachments now work fine but put the head on, it won't work. Please help(Edited by moderator – Tags added)

2 months ago

GetoutNew Member

asked in General discussion

Dyson Ball Animal + vs Dyson Ball Animal 2

So I have a Dyson Ball Animal +. Is this the same thing as a Dyson ball animal 2? I am trying to get a new hose and unsure if they are the same thing. I went to look up the SN on the machine and it does not even recognize it.

2 months ago

JohnWRookie Member

posted in General discussion

DC14 CLUTCH CIRCLIP

Anyone know where I can obtain the CLUTCH CIRCLIP? for the DC14 CLUTCH.Preferably not part of a kit!(Edited by moderator – Moved to a new category/Tags added)

3 months ago

MikeH56Rookie Member

posted in General discussion

Feedback - Dyson Upright - Ball Animal3

Fell into the trap of all the Dyson hooplah and fanfare. You guys must pay your advertising agency and “user reviews” posters tons. That would explain where all the money goes, because it sure isn’t into creating functioning products or customer service and support. Paid $500 for the much hyped Dyson Ball Animal 3. Unboxed it and set it up as per the instructions, and the wand works but it doesn’t switch suction to the front. Called support, got disconnected because of an issue on their end, and no call back. Called again. Went through the steps with the CSR, who insulted me because I didn’t see a “C” ring, which is present on the Animal2 and not the 3 by the way. Still couldn’t get it to work. Now I have to package the thing up and send it back.No way I’m getting caught up again. Give me my money back, I’ll go get a Shark for a third of the cost. (Edited by moderator – Title amended/Tags added/Moved to new category)

3 months ago

BillBNew Member

asked in General discussion

slim ball multifloor cleaned but no suction in rollers

I have totally disassembled and cleaned my slim ball multi floor when it stopped turning on. It had paper in hose and hair in rollers. It now looks new yet suction is coming out of top of ball into dust collector but no suction to roller bars. Did I put it back together incorrectly? I did follow videos (Edited by moderator – Moved to a new category/Tags added)

3 months ago

woodrowNew Member

asked in General discussion

DC 11 wand replacement

Hi, the telescoping wand on my DC 11 is in poor condition but the vacuum is still working great. Will any of the newer wands fit or can any of them be adapted to work on the DC 11?

3 months ago

clivewNew Member

asked in General discussion

Small ball upright - Won't fix into the upright position

I have a small ball upright cleaner that won’t stay upright. Can this be repaired. Nothing appears to be broken. (Edited by moderator – Tag amended/added)

4 months ago

restrictedtextNew Member

asked in General discussion

Motorheads - Cross Compatibility

Do all dyson motorhead attachments work on all dyson corded models ?I have a dc23 and need a new motorhead, I've seen a few online and the price's very for new and used, so i need to know if what i buy will work i my machine?thanks (Edited by moderator – Tags added)

4 months ago

Emma.SSilver Level Contributor

posted in General discussion

customised dyson!!

I love this!A member of the Dyson Facebook group shared they’d customised their dc14! I think this is a fab idea! Dyson vacuum cleaner owners - group

4 months ago

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General discussion

Impressed with my Dyson upright DC40SPOTLIGHTED POST

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