After connecting the wand to the hose and attachment and hovering when trying to disconnect the parts to put the machine away I am unable to remove the wand from the handle it is very stuck. Any idea how to disconnect it from handle as it can no longer be stored away and also I cannot use the roller.
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Animal vacuum easily to hand.
If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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