Whille I love my Dyson Ball Animal for my wall-to-wall carpet, I find using the attachments so frustrating I want to throw the vacuum down the hill behind my house.
My old dyson had an issue with the hose that connects to the attachments being too strung out and almost impossible to straighten and get put away. The new one? The hose is SO TIGHT that you can barely use the attachements. The two attachments I use are the flat brush for my wood floors and the small attachment that has two round brush heads on it for my rugs that are on the wood floor.
First, the wand is too short to be useful for someone 5’7” tall. I have to hunch over to use this attachment. Second, since the tube is so tight and barely streches out, every time I do stretch it out the vaccuum comes charging into me and the bottom hook where the cord wraps smacks into my leg. I have bruises there from the hook slamming into me.
I have spoken to support and they simply said hmmm.
I love my Dyson for my wall to wall carpet but the rest frustrates me to no end. Whoever at Dyson tested this machine must have been 5’2” tall and worn boots so that the bruises don’t occur.
If someone has a fix for this I would love to hear about it.
