Hi @zabhatti,
Welcome to the Dyson community!
Could you please share your country of residence? This information will help us assist you more effectively.
I'll look forward to speaking with you!
Hi @zabhatti,
Welcome to the Dyson community!
Could you please share your country of residence? This information will help us assist you more effectively.
I'll look forward to speaking with you!
Hi Aastha! I’m in the UK :)
Hi @zabhatti,
Thanks for confirming this! It looks like the machine you have there is a Dyson DC19 vacuum. The serial number should be on a sticker either on the base of the machine, or on the main body behind the bin.
Please note, this is different to the later DC19 T2 variant, which includes a different wand and connection design. Parts and accessories for DC19 T2 won’t be compatible with your model.
Hope this helps!