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help with DC40

  • September 18, 2024
  • 1 reply
  • 171 views

Where can I get a belt for my Dyson DC 40 upright. Only used belts available on web sites.

Best answer by Jack

Hi @Melvynj2006,

Welcome to the Dyson Community!

The Dyson DC40 upright vacuum doesn’t include a conventional, user-replaceable belt. The brush bar drive mechanism is sealed within the Cleaner head, and the brush bar will shut itself off for protection if something jams it.

In the event of the brush bar not rotating, you can follow our video guide to rule out any simple issues and reset it.

 

If the brush bar still doesn’t rotate after following the steps shown in the video guide, there may be an internal issue with your machine or it’s cleaner head which is causing this.

If this is the case, please visit Dyson.com to speak directly with our Customer Care team to discuss your options for repair or replacement parts.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2030 replies
  • Answer
  • September 19, 2024

Hi @Melvynj2006,

Welcome to the Dyson Community!

The Dyson DC40 upright vacuum doesn’t include a conventional, user-replaceable belt. The brush bar drive mechanism is sealed within the Cleaner head, and the brush bar will shut itself off for protection if something jams it.

In the event of the brush bar not rotating, you can follow our video guide to rule out any simple issues and reset it.

 

If the brush bar still doesn’t rotate after following the steps shown in the video guide, there may be an internal issue with your machine or it’s cleaner head which is causing this.

If this is the case, please visit Dyson.com to speak directly with our Customer Care team to discuss your options for repair or replacement parts.


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