How can I get help with replacement parts for my machine? | Dyson Community
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How can I get help with replacement parts for my machine?

  • January 30, 2024
  • 1 reply
  • 159 views

Hi my dyson wand is broke just by vacuuming 

(Moderation edit - title updated)

Best answer by Jack

Hi @Shazia-shahzad,

Welcome to the Dyson Community, and thanks for letting us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. They’ll be able to help order the right replacement wand, and will also be able to confirm whether this is covered under your free Dyson guarantee.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2044 replies
  • Answer
  • January 31, 2024

Hi @Shazia-shahzad,

Welcome to the Dyson Community, and thanks for letting us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. They’ll be able to help order the right replacement wand, and will also be able to confirm whether this is covered under your free Dyson guarantee.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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