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Warranty Replacement


Dyson received my vacuum on October 25th. I was told the replacement would be expedited. On the 2nd, I was told that I would recieve the tracking for my replacement within 24 hours. Today, I was told they submitted the for expedited which will be another 5-7 business days. I REALLY need a vacuum. We have pets and humans with allergies and it has been over 2 weeks since I have been able to vacuum my house. Please help!!!!!!

Best answer by Anonymous

@jenniferarizona Thanks for your post, that sounds like not a great experience. If you still need help with this, can you message the social media teams on X or Facebook - that will route it to your local Dyson support and  they can look into this for you. Thanks.

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4 replies

  • 0 replies
  • Answer
  • November 13, 2023

@jenniferarizona Thanks for your post, that sounds like not a great experience. If you still need help with this, can you message the social media teams on X or Facebook - that will route it to your local Dyson support and  they can look into this for you. Thanks.


  • Novice Member
  • 2 replies
  • December 21, 2023

I have been trying to get my soniccare hair dryer replaced since September 2023. To date still no resolution 


  • New Member
  • 1 reply
  • January 6, 2024

Me too!!   Promises but no action!!  Now they tell me my repair order has expired (due to their delays). 


  • Novice Member
  • 2 replies
  • January 6, 2024

I mailed letter to corporate office regarding my warranty. Waiting to hear back from them.


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