Hello, I just bought a brand new BP04. When I turn it on, there is a loud scratching noise coming from the fan. Is this normal?
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Hi
Welcome to the Dyson Community!
No, this isn’t a normal experience.
So we can resolve this for you, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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