Hi all , I bought a Dyson cool tower fan a few hours ago. I got home and followed the instructions to assemble it, I then plugged it in and nothing is happening. The fan won’t turn on! I followed the troubleshooting guide online where I plugged it out and left it for 10 seconds and tried it again. I’ve also tried it on multiple plug outlets and tried a brand new fuse. It still won’t turn on. Any help would be much appreciated
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, especially from a brand new machine. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Cool
AM07 Tower fan easily to hand. If a replacement or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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