exclamation on display for HP03 | Dyson Community
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exclamation on display for HP03

  • September 16, 2024
  • 1 reply
  • 220 views

I’ve removed the device from my app, reset the device to factory settings twice, and power cycled it. 
 

I still have the exclamation mark on a number of settings. How do I fix it? I think I still have it under extended warranty 

Best answer by Jack

Hi @Lfrohling,

Welcome to the Dyson Community! 

As you’ve already tried all the troubleshooting checks we can recommend via the Dyson Community forum, to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Pure Hot+Cool™ purifier fan easily to hand. If a repair or replacement is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • September 17, 2024

Hi @Lfrohling,

Welcome to the Dyson Community! 

As you’ve already tried all the troubleshooting checks we can recommend via the Dyson Community forum, to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Pure Hot+Cool™ purifier fan easily to hand. If a repair or replacement is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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