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General discussion

Got a general query about your Dyson air treatment machine? Get an answer from the Community here.

  • 312 Posts
  • 777 Replies
312 Posts
N
NW101Rookie Member
asked in General discussion
Humidifier Question - Water level depleting slowly

So I have had this humidifier(PH04) for around a week... The water seems to be depleting very slowly / not putting much humidity out.  I am I think on day 4 of it running non stop (night mode at night) and it still has about 1/3 of the tank left.My old cheap humidifier that this is replacing the tank wouldn't last 24 hours running on medium and held a bit more water... So this is putting off something like 15% (or less) of the humidity that was... Is that normal or is something wrong?  I expected it to be a bit less because of the filters etc... But this seems like the water would evaporate almost as fast if it was just left sitting out in a container.(Edited by moderator – tags added)  

7
L
2 years ago
A
Anonymous
asked in General discussion
Where do I find my serial number?

Anyone know where I can find the serial number for my machine? 

1
G
Gold Level Contributor
2 years ago
Charliebrown
Gold Level Contributor
CharliebrownGold Level Contributor
asked in General discussion
Hidden network

Hi allI am struggling to find information about Hidden Networks.Does anyone know if a hidden network is searchable by the Dyson machines?

1
DavidTaylor
2 years ago
V
vispineRookie Member
asked in General discussion
Purifier not displaying ultrafine particles 0.1

Hi,I recently bought a Dyson Purifier Hot + Cool Formaldehyde and it is not displaying ultrafine particles 0.1 in the app sensors. Am I missing something? Thanks.(Edited by moderator – tags added) 

2
V
2 years ago
G
GaneshpharmacyRookie Member
asked in General discussion
HP04 Air quality

Hi everyone I’m ganesh recently bought my first Dyson hp04 . I want to know I had cooling fan on whole night after I woke up 8am I checked my Dyson app it’s showing air quality-fair . Does it do automatically or do I need to change options to purify air ? Thanks advance 

3
DavidTaylor
2 years ago
E
Gold Level Contributor
Emma.SGold Level Contributor
asked in General discussion
What is an SSID?

Anyone know that an SSID is? I see it mentioned a lot online.

1
Charliebrown
Gold Level Contributor
2 years ago
B
BlueMaxRookie Member
asked in General discussion
Dyson Humidifier - Why hasn't it launched in Australia

Why have Dyson discontinued the Humidifier? They are the best device around. I have 2 such devices and disappointed they are no longer available 

4
Stuart
Dyson Community Manager
2 years ago
E
Gold Level Contributor
Emma.SGold Level Contributor
asked in General discussion
Air quality is different

Hello, anyone know why my air quality on the home screen and the graphs don’t match?

1
Stuart
Dyson Community Manager
3 years ago
A
Anonymous
asked in General discussion
5GHz network

Hey - Anyone know why the Purifiers/fans don’t connect to a 5GHz network?

2
K
3 years ago
C
cefNovice Member
asked in General discussion
Any idea what this icon on my Formaldehyde Purifier is?

 

5
Stuart
Dyson Community Manager
3 years ago
G
Gold Level Contributor
GraceWoodGold Level Contributor
asked in General discussion
How many machines can I connect to the App?

My mum and me share a purifier. I want to buy her one.I was wondering how machines can I connect to the my app?

2
G
Gold Level Contributor
3 years ago
DavidTaylor
DavidTaylorCommunity Superuser
asked in General discussion
My machine keeps disappearing

My son has recently moved back home and is using our 2nd fanpurifier in his bedroom. Every time he adds it to his app, it frustratingly removes it from mine.Can a machine not be connected to more than one account at a time?David.

5
A
3 years ago
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