Sorry to say I have been let down by the repair service courier 5 times despite numerous calls to Dyson. First appointment did not turn up and it was told to wait as it could be in the next 2 days. No one showed up so I had waited in for 3 days for nothing. I called and rearranged but they did not show up again. I called again and rearranged and they have not showed up again. 5 days wasted waiting for couriers who do not appear. Has anyone got any ideas of who to speak to to get this sorted as I’m at a loss?
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Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
Hi
I understand our UK team has now been in touch with you to help resolve this situation.
I’m glad we’ve been able to sort things out, but you’re welcome back here at the Dyson Community if you need further support or advice at any point!
Thank you. Yes I spoke to a nice man called Pete who finally got it sorted.
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