When registering my new AirWrap i.d., there is a section within the app to set it up for styling.
When I reach the last step for the tutorial, it won’t load.
I have tried different internet connections, logging out and back into my account, and even waiting days im between attempts.
It wouldn’t be an issue if I was able to bypass it in the app, but when I try to adjust the settings for the curl i.d., it keeps pointing me to the tutorial.
Anyone else have this issue / found a way to resolve it?
Best answer by Jannat
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.
To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson available. They will then discuss repair or replacement options if necessary.
Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.
Feel free to reach out to us in the Dyson community if you need any further advice or support.
We look forward to speaking with you!
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s not something we can troubleshoot via the Dyson Community forum.
To help pinpoint the cause, our customer care experts will need to guide you through additional troubleshooting checks when you have your Dyson available. They will then discuss repair or replacement options if necessary.
Visit Dyson.com and click "Support" to reach the right Customer Care team for your region.
Feel free to reach out to us in the Dyson community if you need any further advice or support.
We look forward to speaking with you!
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
